Accra, March 19, 2025
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CUTS International Accra, a leading research and policy think tank dedicated to consumer welfare, competition policy, and economic development, has undertaken a nationwide study titled The State of the Ghanaian Consumer 2025. This report examines consumer experiences, awareness, and satisfaction across eight critical sectors: telecommunications, road safety, e-commerce, banking and financial services, electricity, water, waste management, and aviation. The study underscores the pressing need for systemic reforms to empower consumers and improve their welfare, aligning with Ghana’s goals for inclusive growth and sustainable development.
- Agenda
- Concept Note
- Media-
– Over 50% of Consumers Unaware of Their Rights – Report
– CUTS International Calls for Enactment of Consumer Protection Act
– Over-Speeding, Faulty Vehicles Among Top Passenger Safety Concerns – Report - Glimpses
The launch of the report, which took place on Wednesday, March 19, 2025, aims to bring together policymakers, regulators, industry stakeholders, and consumer advocates to discuss its findings and recommendations and chart a path toward a stronger consumer protection ecosystem in Ghana. Ultimately, it facilitates dialogue on the necessity of a Consumer Protection Law and other policy interventions and inspires collaborative action among stakeholders to address consumer challenges and enhance their welfare.
